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How do I return an item?

Due to health reasons we do not accept returns on any dental fangs, contact lenses or make-up. Returns for all other items are only accepted within 7 days of receipt, package must be unopened and with shrink-wrap intact. Subject to a 20% or $4.00 restocking fee (whichever is higher).

Contact Lens Notice:

Contact lenses arrive in a sealed clear glass vial or clear blister pack.. It is your responsibility to check the lenses for tears or defects BEFORE opening the seal on the lenses. Once the lens seal is broken there are no returns allowed due to health reasons. There are NO EXCEPTIONS to this rule. Once the seal on the vials has been opened they cannot be returned for any reason. So we STRONGLY advise spending time examining them borefore the seal is broken. In some occassions the lenses may ship blister packed. They still offer a see through area to examine the lenses. If you find there is a defect in the lens and the seal is not broken you must contact customer service asap to make arrangement for replacements. By ordering contact lenses from us you agree to these terms and conditions.

Shipping fees are non-refundable. If making a return you MUST contact support for authorization before mailing back an item. Failure to do so will result in your return not being processed.