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Common questions while shopping with us...

Shipping and Returns
• Return Policy
• USA Shipping Options
• USA Tracking Options

Credit & Debit Cards
• Understanding How Your Credit Card Gets Processed

Order Status
• What are my payment choices?
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

International Shipping
• International Insurance Claims
• International Tracking
• What is the currency of your website?
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees
• Low Price Guarantee
• Privacy Policy
• Security

Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• Demonia Footwear Sizing Chart
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• How do I contact you?

Body Latex FAQ
• Can I use a bristle brush to apply it with?
• Can skin breath if it’s painted?
• Can you paint a penis with Liquid Latex?
• Do I need to do anything special for photo shoots?
• Do you have to leave some skin uncovered so you won’t die?
• Does it insulate from the cold?
• How long can you safely wear it?
• How long does it take to dry?
• How long will it stay on?
• How many coats do you have to paint on?
• How much does it take to cover a body?
• How will you know if there’s an allergic reaction to Latex?
• Is it hot to wear?
• Is it safe on the face and/or pubic area?
• What do you put on the skin before application?
• What does it feel like to wear Liquid Latex?
• What if you’re allergic to latex?
• What’s the best way to apply Liquid Latex?

Contact Lens FAQ
• Verifying Your Prescription

Free Shipping FAQ
• Free Shipping outside the USA
• Free Shipping Speed
• How Free Shipping Works
• What if all my items don't qualify?

Product Instructions
• The Scarecrow Molding Method