Dedicated On Demand Support Ninjas
Vampfangs is happy to launch our new interactive support system. Accessing a support rep is easy!
See the Questions tab on the right of every page? Simply click on that and you can be connected to a live rep or leave us a ticket.
Support reps are standing by waiting to assist you.
If you have an trouble ticket with the old system don't worry! We are still monitoring that as well.
On Demand Support put you directly in touch with senior level support agents. Each agent has complete control to make a decision to help you with your order. If we are not available for instant chat simple fill out a request form. Our average response to tickets during business hours is less than 15 minutes!
Support representatives are available Mon-Fri 9am-4:30 PM EST
If you do not see the support tab on the side of the page feel free to click here to go directly to our support portal.
If it's after business hours don't worry. We have reps that monitor late night tickets as well!