Vampfangs offers many different methods of customer support. We're here to help with product questions, sales and order support.

 

Please see the sections below to get the fastest support option possible. Online FAQ / Help Section: This section can answer many of the most common questions about ordering from our site. Make sure you check this section out first as it can deliver answers immediately to most issues you may have.

 

Online Live Support Chat:
Online Chat is the fastest way to contact a sales and support representitive. When using live chat to ask about an existing order make sure to include you FULL NAME and ORDER NUMBER. We need this information in order to assist you. Live Chat is also an exellent way to check the stock status of an item.

 

Live chat is offered on the right of every page of our website. The link will tell you at a glance if we are online and ready to accept your chat. Simply click on the button and follow instructions.

 

Contact Us CRM Form:
If Live Chat is not open when you need us, the CRM is the best place to go! We have agents that monitor the CRM email system 24 hours a day 7 days a week! Just like Live Chat you will need your name and order number so we can look up your order.

 

The CRM form can be found by clicking here.

 

Phone Support:
Our toll free number is open for USA customers only and is primarily used for taking orders over the phone. If you do need to speak to a support representitive this may not be the best option as hold times can be quite lengthly.

 

We can be reached toll free 866-323-4569